Improving tourism service quality will be given overriding priority in the Ho Chi Minh City Department of Tourism’s policy to make tourists stay longer and spend more.
A parade on Ho Chi Minh City's street (Photo: VNA)
HCM City (VNA) - Improving tourism service quality will be givenoverriding priority in the Ho Chi Minh City Department of Tourism’s policy tomake tourists stay longer and spend more, Bui Ta Hoang Vu, director of thedepartment said at a conference held in the city on June 29.
There are some 94,000 labourers in the city’s tourism service sector, accordingto Vu. Hospitality, openness and enthusiasm from the staff are crucial elementsto improve service quality, Vu stressed, adding that positive attitude willcreate indelible impression on the tourists.
Kawaue Jun-inchi, Japanese General Consul in HCM City, underlined that alongwith popularising attractive destinations, service quality is of significancefor tourism development.
Japan’s management and service models were shared at the conference, which helpenhance competitiveness capacity for the Vietnamese tourism sector in thecontext of global economic integration.
In the first six months of this year, the city welcomed 2.8 million foreignholiday-makers, a year-on-year increase of 14 percent, and pocketed 53.6 billionVND (2.4 million USD) from tourism revenue, up 12 percent from the same timelast year.
The tourism sector is making a beeline for building typical tourism productsand enhancing service quality to make vacationers stay longer in the city.-VNA
Vietravel, one of the top travel agencies in Vietnam, gained 21.4 billion VND (959, 600 USD) in revenue from selling 210 tours to customers at the 12th Ho Chi Minh City Tourism Festival.
The freshly-ended Ho Chi Minh City Tourism Festival 2017 attracted about 350,000 visitors, a rise of 20 percent over the previous year, according to the organising board.
Ho Chi Minh City is a treasure trove of annual festivals like southern fruit festival and southern cuisine festival that can be developed as local typical tourism products to attract both domestic and international tourists.
Deputy Prime Minister Mai Van Chinh has instructed the Ministry of Culture, Sports and Tourism (MoCST) to coordinate with other ministries, agencies and localities to effectively implement policies and directives from the Party, Government, and Prime Minister on tourism development.
Da Nang's appeal stems from its numerous outstanding tourist attractions, particularly My Khe Beach, Sun World Ba Na Hills resort, and the ancient town of Hoi An. Additionally, Da Nang tourism is renowned for its affordability, especially attractive to young travellers and couples, according to Chosun Ilbo.
With new direct flights from major Indian cities like Hyderabad and Bengaluru, Vietnam is becoming an increasingly compelling destination for Indian tourists seeking a quick, emotionally rich four-day escape that blends luxury, culture, and natural wonder.
By source market, China continued to lead with 3.1 million visitors, equivalent to 25.5% of all foreign arrivals. The Republic of Korea followed with 2.5 million, or 20.7%. Other major markets included Taiwan (China) with 737,000, the US with 522,000, and Japan with 380,000.
Khanh Hoa has welcomed 16 international cruises so far this year, with more than 19,000 tourists disembarking to explore the province’s scenic landscapes and renowned cultural, religious, and artistic landmarks, as well as to enjoy local cuisine and sightseeing tours.
According to local plans, fireworks shows will be held at multiple locations, with Ha Long Bay as the focal point. More than mere entertainment, these displays are part of a strategic cultural tourism product aimed at strengthening the region’s brand.
Chatbot and virtual assistants support itinerary consultation and tour bookings, and provide around-the-clock response across multiple platforms while AI advertising applications have been used to optimise budgets and target the right customers. AI has been also employed to analyse customer data, enabling the delivery of personalised tour recommendations.
Many Vietnamese regions possess favourable conditions, including natural landscapes, climate, and rich cultural identities, to host sport events that integrate with cultural and tourism experiences.
Dubbed the “land of ancient towers”, Khanh Hoa boasts a rich Cham legacy through architectural masterpieces like the Po Nagar, Hoa Lai, Po Klong Garai, and Po Rome towers.
Vietnam’s e-visa system is now seen as one of the most efficient, convenient, and transparent in the region. Fully online registration, no paperwork or interviews, and fast and flexible processing time have improved foreigners’ entry experience, creating a competitive advantage over countries clinging to complicated and costly visa procedures.
Sunset Town unfolded like a living fairytale. Every street and hidden corner recalls iconic European landmarks – from Venice’s San Marco Bell Tower and Paris’s Arc de Triomphe to Almafi-style squares and cobblestone paths reminiscent of southern Italy.
Its natural advantages have made Mui Ne a magnet for enthusiasts of kitesurfing, windsurfing, surfing, and stand-up paddle boarding (SUP). These activities not only diversify the local tourism offerings but also contribute to the area’s long-term development strategy focused on sustainability.
In July alone, the city welcomed 695,930 international arrivals, surging 75.3% year-on-year. For the seven-month period, international visitors totalled 4.5 million, up 48% year-on-year.
Welcoming the crew on the morning of July 30, Dang Dong Ha, Deputy Director of the provincial Department of Culture, Sports and Tourism, emphasised that the film offers a valuable opportunity to promote Quang Tri’s tourism potential, particularly to Indian visitors, but also to a broader global audience.
With a proactive and creative approach, Hanoi is positioning itself as one of Southeast Asia’s most compelling destinations where tradition meets innovation, and every visit offers a blend of the familiar and the new.
Fostering linkage among regional localities and restructuring the tourism sector towards professionalism are among measures to boost the “smokeless industry” of the Mekong Delta.